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Career Readiness & Digital Literacy

Online Course

  • Ended
  • 1,200 US dollars
  • St John Building

Service Description

This presentation provides a definition of professional communication. It includes a description of each of the channels of communication and internal and external business communication, including public relations, media relations, advertising and marketing. Professional communication skills and the types and purposes of professional communication, including reports, case studies, proposals and memos are also included. Students will learn the listening process, its components and nine different types of listening. This Microsoft® PowerPoint® also examines communication in interviews, verbal and non-verbal communication and group discussion. The various types of presentations, individual, persuasive, motivational and informative, are explained. Students will also be exposed to proper introductions, telephone etiquette and an overview of criticism.

Contact Details

  • 8762 St Charles Rock Rd, St. Louis, MO, USA


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